Small Business VoIP

Members Credit Union has selected tw telecom (News - Alert) to provide a comprehensive suite of managed IP VPN, Voice, Data and Internet Services across 20 state-wide locations serving around 51,400 members. The suite also includes Core business application for account and loan services for members. tw telecom is a leading provider of integrated and converged network solutions to enterprise organizations and communication services worldwide with specialization in Ethernet and transport data networking, Internet access, local and long distance voice, VoIP, VPN and security.

Members Credit Union is a member-owned, non-profit co-operative organization governed by the laws of North Carolina State. The organization offers top-flight member service with an impressive portfolio of products and outstanding community support. MCU which was established in the year 1953 currently serves around 51,400 members and more than 480 sponsor companies.

Lin Garner, vice president and general manager for tw telecom said “There's a reason Members Credit Union has prospered for more than a half-century, and that's because it provides top-quality support for its members” and takes pride in the fact that tw telecom services would further complement that support with their voice, data and internet services.

According to Matt Baldwin, the administrator for Members Credit Union, there were several reasons for zeroing in on tw telecom. One of the main reason being the prompt and quality customer service provided by local account representatives.  Compared to their former providers, tw telecom delivers the most unmatched and cost-effective services with overall economic value, quality, and improved business productivity. 

tw telecom holdings inc., a unit of tw telecom which is based in Littleton, Colorado is a leading provider of managed voice, Internet and data networking solutions for businesses in North Carolina and throughout the United States. As one of the competitive metro fiber operator, it is ranked among the top ten most interconnected IP backbones worldwide. It holds the third highest market share of retail Ethernet ports and has the national capability, robust product portfolio and efficient customer care team to support mission critical enterprise applications.