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LightEdge Intros VoIP Telephony Service Using Managed DSL Access

April 30, 2008

By Anuradha Shukla
TMCnet Contributor

LightEdge Solutions has launched VoIP telephony service using managed Digital Subscriber Line (DSL) access. This managed connection helps voice and data to be carried over a QoS-enabled private IP network that is monitored and controlled end-to-end by LightEdge Solutions’ network operations staff.

 
The VoDSL services will be offered in several speeds with a maximum bandwidth of 7 Mbps. According to LightEdge, customer location will determine eligibility and speeds available for the service. The company will initially offer VoDSL in Minneapolis, Des Moines and Omaha, with additional markets available in the near future.
 
Jim Masterson, chairman and CEO of LightEdge Solutions said in a statement that the launch of this product is really pivotal for their business right now. Their company has been searching for ways to take their managed Voice-over-IP services and make it available for the masses. He noted that by managing the DSL loop from end to end they can give small and medium-sized businesses access to a level of service and scalability that is just not available through another VoIP provider.
 
Only businesses that could afford T1 lines could earlier obtain that type of service and superior voice quality. Now, the entire LightEdge product portfolio is deliverable over managed DSL, which includes managed backup, Hosted Exchange and Wan IP.
 
According to LightEdge, this announcement represents a major milestone for the company and for the industry as a whole because people are placing more emphasis on providing cost-effective managed services for small and medium-sized businesses.
 
By integrating voice and data services into a single DSL connection and providing multiple call functionality without dedicated analog phone lines the managed solution reduces the cost of traditional phone service.
 
The new VoDSL solution can simultaneously support up to seventeen voice calls and transport data over each DSL line, depending upon the customer premise equipment selected. LightEdge believes the service is ideal for companies with up to forty employees at single location, or multiple locations when used with the LightEdge WAN IP product.
 
LightEdge Solutions empowers businesses to be productive, mobile and effective with managed voice and data services delivered through a multi-homed, Cisco (News - Alert) Powered Network data center environment.
 
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is, Best Practices in Agent Retention brought to you by Enkata.
 
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