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By Niladri Sekhar Nath
TMCnet Contributing Editor
Microsoft (
News -
Alert) Corp. has chosen New Global Telecom (NGT), a provider of wholesale hosted and trunk-based VoIP

solutions to provide its digital voice services for the Microsoft Response Point phone system designed for small businesses.
After completing extensive interoperability testing, NGT has become a certified, Microsoft recommended service provider offering industry-standard SIP

(session initiation protocol) phone services that work seamlessly with Response Point.
“We developed our nationwide agent program to enable Microsoft partners to sell Digital Voice as an easy add-on to their Response Point sale,” said John Guillaume, senior vice president, product marketing at NGT. “With NGT’s Digital Voice Partner Program for Microsoft Response Point, we are making NGT’s carrier-class VoIP services available to agents for the first time.”
Microsoft has selected NGT thanks to NGT’s strong marketplace reputation for delivering reliable VoIP solutions and small business services.
“NGT’s Digital Voice Partner Program gives our VAR community a simple solution for selling Response Point paired with a cost-effective alternative to the local phone company,” said Xuedong Huang, general manager, Microsoft Response Point.
NGT’s Digital Voice Partner Program for Microsoft Response Point is a nationwide service that includes all the basic features businesses require including, local number porting, directory listing, caller ID/CNAM, and 911 along with toll free services, desktop fax capabilities and on-demand audio-Web conferencing.
“The small business market requires simple, easy-to-use and easy-to-implement phone services,” said Sanjeev Aggarwal, vice president, SMB IT infrastructure solutions at Access Markets International (AMI) Partners, Inc. “The NGT solution will deliver cost-savings each month and is a great value both to the small business market, and to the Microsoft partners looking to sell more Response Point systems.”
Niladri Sekhar Nath is a contributing writer for TMCnet covering telecommunications, service providers and networking. To see more of his articles, please visit his columnist page.
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Session Initiation Protocol (SIP) | X |
| SIP is the real-time communication protocol for VoIP. SIP is a signaling protocol for Internet conferencing, telephony, presence, events notification (emergency calling) and instant messaging.
SIP...more |
Voice over IP (VoIP) | X |
| A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Internet Protocol (IP) | X |
| IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |