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Satellites Unlimited Fuels Profitability With GPS Solution From
TeleNav Track(TM)
SUNNYVALE, CA and BIRMINGHAM, AL, Oct 31, 2008 (MARKET WIRE via COMTEX) --
TeleNav, Inc. today announced that Satellites Unlimited, Inc., the
third largest DISH Network service provider in the US, has improved
customer service through more efficient installation, decreased fuel
consumption and enhanced employee safety measures through the use of
TeleNav Track(TM) from AT&T, a mobile phone-based GPS navigation and
tracking service.
For the past 12 years, Satellites Unlimited has provided professional
installation services for DISH Network customers in the states of
Alabama, Florida and Mississippi. Handling more than 365,000
appointments each year, Satellites Unlimited is responsible for
fulfilling DISH Network's regional work orders. Whether service
technicians are installing a new dish or servicing an existing
installation, the success of Satellites Unlimited's business comes
from its focus on customer service, including making sure
appointments are serviced on time.
The satellite television market has grown substantially, and with an
overall expansion in dish customers over the past five years,
Satellites Unlimited has had to reevaluate its dispatching methods in
order to maintain its high service level. Additionally, management
found that they could contain costs better and run more efficiently
if field workers were not spending unnecessary time in the office
each morning plotting out their daily routes while still getting lost
in the field and wasting fuel while searching for an address.
By deploying TeleNav Track on 240 AT&T-powered mobile phones,
Satellites Unlimited has eliminated its employees' dependence on paper
maps and reduced calls to customers for verbal directions. TeleNav
Track's turn-by-turn directions also save the company time and fuel
since employees don't get lost looking for the location of customers'
homes. As a result, field workers no longer lose valuable daylight
installation hours spent in the office, and each employee saves an
average of 30 minutes to an hour otherwise lost from each day,
resulting in an estimated decrease of 43,000 to 87,000 hours of
company driving time a year.
Satellites Unlimited is not alone when it comes to saving costs
through GPS services. According to a recent study by the Aberdeen
Group, nearly one-third of service companies use GPS-based location
data to improve service response times, workforce utilization and
service profitability. The report also states that implementing a GPS
system reduces overtime costs by an average of 13.2 percent through
increased efficiency and driver accountability.(2)
"We originally implemented the TeleNav Track service to increase
route efficiency and reduce the amount of time field workers had to
spend finding customer locations and mapping out their routes in the
mornings," said Tong Huang, IT manager of Satellites Unlimited. "What
we did not expect were improvements in employee safety. With TeleNav
Track's voice directions, our technicians are better able to keep
their eyes on the road. The safety of our employees and the success
of our business are reliant upon this technology. To that point, we
hope to implement navigation services for our remaining 240 field
workers in the next 12-24 months."
"Like many businesses with a large mobile workforce, Satellites
Unlimited has recognized the importance of making their business run
as efficiently as possible as a way to reduce costly fuel-related
expenses," said Sal Dhanani, co-founder and senior director of
marketing at TeleNav. "With TeleNav Track's GPS navigation service,
businesses can reduce mileage and wasted gas by ensuring their
technicians don't get lost in the field. For industries reliant on a
mobile workforce, TeleNav Track offers an effective solution to help
companies increase overall productivity and eliminate unnecessary
operating costs."
Currently, more than 9,000 organizations rely on TeleNav Track to
help manage their mobile resources. In addition, industry analyst
firm, Frost & Sullivan, recently recognized TeleNav Track with its
2008 North American Mobility Award for Best MRM Solution on a
Handheld Device. For a free consultation or to order TeleNav Track,
customers should visit http://www.telenavtrack.com or call
1.88.TeleNav.2 (1.888.353.6282).
To subscribe to an RSS feed of TeleNav press releases, please go to
http://www.lewiswire.com/us/lewiswire/TeleNav/c/24 and click on
'Subscribe to RSS.'
About TeleNav, Inc.
TeleNav, Inc., a privately-held company headquartered in Sunnyvale,
California, was the first to launch a cell phone GPS system in the
United States. Deployed by 15 carriers in 21 countries, TeleNav is a
global leader in wireless location-based services (LBS). Currently,
the company's solutions are available in four continents, including
North and South America, Asia and Europe.
TeleNav's solutions include GPS navigation, Mobile Resource
Management (MRM), social networking and local search. The company's
flagship product, TeleNav GPS Navigator(TM), is comparable to in-car
systems found in luxury vehicles, offering a similar experience with
functionality, such as automatically-updated maps and business
locations, full color 3D moving maps, traffic alerts and one-click
rerouting, location-sharing, business reviews, speech recognition,
Wi-Fi hotspot finder, lowest-price fuel finder and more. TeleNav's
enterprise application, TeleNav Track(TM), incorporates GPS-enabled
tracking, time sheets, wireless forms and navigation. TeleNav Track
is a widely adopted service with over 9,000 customer organizations
using it today.
TeleNav products are available on more than 450 wireless devices and
run on all major mobile platforms currently available. TeleNav's
partners include Sprint Nextel, AT&T, T-Mobile USA, Alltel, Boost
Mobile, Qwest, SouthernLINC Wireless, Rogers, Bell Mobility, T-Mobile
UK, T-Mobile Austria, China Mobile, Vivo Brazil, Telcel, NII
Holdings, Research In Motion (RIM), Motorola, Samsung, Sanyo, LG,
Palm, HTC, Hewlett Packard, Nokia, Tele Atlas, deCarta, INRIX,
Qualcomm and SiRF Technology Holdings.
For more information on TeleNav, please visit www.telenav.com.
Copyright 2008 TeleNav, Inc. All Rights Reserved.
"TeleNav," "TeleNav Track," "telenavtrack," the TeleNav logo, and
"telenav.com" are registered and unregistered trademarks and/or
service marks of TeleNav, Inc. Unless otherwise noted, all other
trademarks, service marks, and logos used in this press release are
the trademarks, service marks or logos of their respective owners.
(1) http://tinyurl.com/3ocv5e
(2) http://tinyurl.com/3ocv5e
Contacts:
Mary Beth Lowell
TeleNav, Inc.
425.531.0122
Email Contact
Melanie Wehrman / Kate Sowell
LEWIS PR for TeleNav
Melanie: 408.573.3665
Kate: 408.573.3664
Email Contact
SOURCE: TeleNav, Inc.
http://www2.marketwire.com/mw/emailprcntct?id=C560E58094A5DCCE
http://www2.marketwire.com/mw/emailprcntct?id=412636B62A64808B
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